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#Frequently asked questions

Is it mandatory to create an account when making purchases on your platform, or can I proceed as a guest each time?
No, you don’t need to. You can make purchases and check out as a guest everytime. However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
What payment methods are accepted for transactions?
We accept payments via UPI and all major credit and debit cards such as Mastercard, VISA and Rupee.
What is the policy regarding order cancellations?
Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.
How can I confirm that my order has been received after placing it?
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. Alternatively, you may check the status of your order in “My Account” if you are a registered user.